FAQ

1. What payment methods do you accept?

We accept various payment methods, including credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.

2. How long does it take to process and ship an order?

We aim to process orders within 1-2 business days. Shipping timeframes vary depending on the destination and shipping method chosen at checkout.

3. Do you offer international shipping?

Yes, we offer international shipping to select countries. Please check the shipping options available for your location during checkout.

4. What is your return policy?

We have a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days for a refund or exchange. Please see our Return Policy page for more details.

5. How can I track my order?

Once your order is shipped, we will send you a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the carrier's website.

6. What if I receive a damaged or defective item?

In the rare event that you receive a damaged or defective item, please contact our customer support within 48 hours of delivery. We will be happy to assist you and provide a resolution.

7. Are there any additional charges for international orders?

For international orders, customs duties, taxes, or other fees may be imposed by the destination country's customs authorities. These charges are the responsibility of the customer and are not included in the item or shipping costs.

8. Can I cancel or modify my order after it has been placed?

We strive to process orders quickly, but if you need to cancel or modify your order, please reach out to our customer support as soon as possible. We will do our best to accommodate your request.

9. Do you offer warranty on your products?

Yes, we offer warranties on select products. The warranty details can be found on the product page or in the product's user manual. Please note that warranty coverage may vary depending on the specific item.

10. How can I contact your customer support?

You can reach our customer support team by email, phone, or through the contact form on our website. We are available to assist you with any questions, concerns, or inquiries you may have.

If you have any further questions, please feel free to reach out to our customer support team. We are here to help!